Frequently asked questions
Most frequently asked questions by our customers
What do you recommend for maintenance?
In order to preserve your fabrics as long as possible, we recommend carrying out an annual washing. We offer industrial automated washing service.
What are the delivery delays?
In the case that you order one of our standard products without a modification request, the tent will be produced, tested and ready for delivery within 2 to 4 weeks. In the case of a suitable product, it will take 4 to 6 weeks following the approval of the drawings and the final plan by the client and Grandchamp Structure Design.
Some products are in stock and we can supply you very quickly.
What is the lifespan of a marquee?
Durable for life and will not rust! All of our structures are made of premium 6005-T5 aluminum and the steel components are 44W white zinc and CHT100 plated.
How often should we change the canvases?
Several factors can influence the frequency of canvas changes, such as the type of canvas chosen and the climatic conditions to which they will be exposed. Note that the roofs, which are stretched, first suffer the consequences of aging by the sun. That said, the fabrics have a lifespan generally between 7 and 10 years.
Want to discuss your project?
Detail your needs in the quote request.
450, rue Saint-Paul
Repentigny, QC J5Z 0C8